Frequently asked questions

Everything you need to know to get started.

How do I start trading?+

Create a free account, familiarise yourself using the $10,000 demo balance, then deposit to trade with real funds.

How much can I deposit?+

Deposits start from $10. Use M-Pesa for an instant STK push. KYC-verified accounts unlock higher daily limits.

How fast are withdrawals?+

Withdrawal requests are reviewed within 24 hours and paid to your selected method (M-Pesa).

Why is identity verification (KYC) required?+

We verify identity to meet anti-money-laundering regulations and to protect your account against fraud.

What happens if I lose a trade?+

Your stake is deducted from your balance. Only demo trades and funds you deposit can be traded — you can never lose more than your balance.

Is the demo account free?+

Yes. Every new account gets a $10,000 demo balance you can trade risk-free forever.

How does the Auto-Trader work?+

Set an asset, direction, stake and profit target, and the bot places trades automatically using a martingale strategy with stop-loss safeguards.

What is a referral bonus?+

Refer a friend with your code and earn 10% of every deposit they make once approved.