Frequently asked questions
Everything you need to know to get started.
How do I start trading?+
Create a free account, familiarise yourself using the $10,000 demo balance, then deposit to trade with real funds.
How much can I deposit?+
Deposits start from $10. Use M-Pesa for an instant STK push. KYC-verified accounts unlock higher daily limits.
How fast are withdrawals?+
Withdrawal requests are reviewed within 24 hours and paid to your selected method (M-Pesa).
Why is identity verification (KYC) required?+
We verify identity to meet anti-money-laundering regulations and to protect your account against fraud.
What happens if I lose a trade?+
Your stake is deducted from your balance. Only demo trades and funds you deposit can be traded — you can never lose more than your balance.
Is the demo account free?+
Yes. Every new account gets a $10,000 demo balance you can trade risk-free forever.
How does the Auto-Trader work?+
Set an asset, direction, stake and profit target, and the bot places trades automatically using a martingale strategy with stop-loss safeguards.
What is a referral bonus?+
Refer a friend with your code and earn 10% of every deposit they make once approved.